MISCELLANEOUS
Wed 15 Mar 2023 9:20 pm - Jerusalem Time
After the salmonella scandal, Ferrero launches an online complaints platform
Paris (AFP) - Ferrero, which was recently forced to recall large quantities of Kinder products, launched an online platform on Saturday to allow people who were victims of salmonella infections in Europe to report it in order to receive compensation.
"We deeply regret to learn that some people may have contracted the infection after consuming one of the Kinder products, which is currently being recalled," the company said in a statement.
In early April, Ferrero was forced to recall a batch of Kinder products manufactured in Belgium and sold in many European countries due to suspected salmonella contamination.
Until the middle of the same month, 150 cases of salmonella had been detected in nine European countries, including France, especially among children under the age of ten.
Salmonella is a bacterium that causes symptoms similar to what people with gastroenteritis suffer from diarrhea, stomach cramps, mild fever and even vomiting. No death has been recorded so far.
"If you believe that these symptoms have had a significant impact on your health, career or personal life, we invite you to fill out a form on our platform," Ferrero wrote in her statement.
"This will help identify people and personalize exchanges with families," a spokeswoman for the group told AFP. "In Britain, for example, Ferrero covered all medical costs," she added.
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After the salmonella scandal, Ferrero launches an online complaints platform